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Delivery & Returns Information

Delivery Information

Open for Vintage deliver to a large number of global locations. All deliveries are handled exclusively by our Logistics Partner DHL.

Delivery is free for orders over £500.

If your delivery location is not listed please contact our Customer Service Team at customerservice@openforvintage.com or by phone at +44 20 3637 5338. 

Returns Information:

We hope you enjoy your purchase but should you need to return an item you have 14 days from the day it was delivered to you to return it. Open for Vintage offers customers a free returns service via DHL.  

To return an order please:

1. Contact our Customer Services Team by email at customerservice@openforvintage.com or by phone at +44 20 3637 5338 within 7 days of receiving your order to book a return at a convenient time and address for you. Please, do not return items by regular post.

2. The team will email you the necessary documents DHL require. Please print these out and attach these to the exterior of the returns package.

3. The DHL Driver will need to visually inspect your return. Please do not seal your package until the driver has checked the contents. 

For a full set of our Terms and Conditions please click here.

Delivery Country Delivery Charge Delivery Time
Argentina £30 4/5 days
Australia £25 5/6 days
Austria £15 3/4 days
Bahrain £25 4/5 days
Belgium £15 3/4 days
Bosnia £15 3/4 days
Brazil £30 4/5 days
Bulgaria £15 3/4 days
Canada £25 3/4 days
China £25 4/5 days
Croatia £15 3/4 days
Cyprus £15 4/5 days
Czech Republic £15 3/4 days
Denmark £15 3/4 days
Estonia £15 3/4 days
Finland £15 3/4 days
France £15 3/4 days
Germany £15 3/4 days
Greece £15 5/6 days
HK £25 4/5 days
Hungary £15 3/4 days
Ireland £10/£15* 3/4 days
Italy £15 4/5 days
Japan £25 4/5 days
Latvia £15 4/5 days
Lithunia £15 4/5 days
Luxembourg £15 3/4 days
Malta £15 3/4 days
Netherlands £15 3/4 days
New Zealand £25 5/6 days
Nigeria £30 4/5 days
Norway £15 4/5 days
Poland £15 3/4 days
Portugal £15 4/5 days
Romania £20 4/5 days
Saudi Arabia £25 4/5 days
Singapore £25 4/5 days
Slovakia £15 3/4 days
Slovenia £15 3/4 days
South Africa £25 4/5 days
South Korea £25 4/5 days
Spain £15 3/4 days
Sweden £15 3/4 days
Switzerland £18 4/5 days
Thailand £25 4/5 days
Turkey £18 3/4 days
United Kingdom £5/£10** 3/4 days
USA £25 3/4 days
Vietnam  £25 4/5 days
   
*£10 if Boutique is also located in Ireland, £15 if Boutique is located elsewhere
**£5 if Boutique is located in the UK, £10 if Boutique is located elsewhere